20bdt's Privacy Policy
Your personal information is of the utmost importance to us. This policy clearly explains how 20bdt collects, uses, and keeps your information secure.
By using the 20bdt website and platform (https://20bdt.cam), you are considered to have accepted the terms of this privacy policy. This policy will inform you — what information we collect, why we collect it, how we use it, who we share it with, and what rights you have over your information. For any questions, please contact our support team.
1 What Information We Collect
We collect various types of information as needed to register users and provide services on the 20bdt platform. These are described in detail below:
1.1 Information Provided Directly by You
- Full name, date of birth, and gender
- Email address and mobile number
- Bank account or mobile banking details (bKash, Nagad, Rocket) — for transaction processing only
- National ID card or passport number (for KYC verification)
- Residential address
- Support or contact information you provide yourself
1.2 Automatically Collected Information
- IP address and device type
- Browser type, operating system, and language settings
- Time of site visits, pages viewed, and click patterns
- Cookie and session data (see Section 8 for details)
- Gaming history, bet amounts, and transaction records
2 Purpose of Using Information
20bdt uses your personal information only for the following legitimate purposes. We never use your information for excessive or irrelevant purposes.
- Account Management: Completing registration, verifying identity, and keeping your account secure.
- Financial Transactions: Processing deposits and withdrawals, including all financial activities with a minimum deposit of ৳200 and a minimum withdrawal of ৳800.
- Fraud Prevention: Detecting suspicious activity and conducting AML verification to prevent money laundering.
- Customer Support: Providing assistance via 24/7 live chat and email.
- Service Improvement: Enhancing platform performance and user experience.
- Promotional Communications: Sending messages about bonuses, promotions, and updates with your consent.
- Responsible Gaming: Identifying risks of excessive play and providing support.
- Legal Obligations: Complying with applicable laws and regulations and retaining records.
3 Sharing and Disclosure of Information
20bdt does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:
Service Provider Partners
Necessary information may be shared with payment processors (bKash, Nagad, Rocket), identity verification, and technology service providers. These partners are required to uphold the same privacy standards.
Legal Authorities
We are required to disclose information under court orders, lawful requests from investigative agencies, or applicable regulations. We will attempt to notify the user in advance where legally permitted.
4 Data Security Measures
20bdt uses industry-standard security technology to keep your information safe. Our security framework includes the following:
SSL Encryption
All data transfers on the site are secured with 256-bit SSL encryption, making it impossible to view your information from outside.
Firewall and Access Controls
Only authorized staff can access user data, and all access is logged.
Encrypted Storage
Passwords and financial information are stored in encrypted form and are never kept in plain text.
Regular Security Audits
Regular security audits and penetration testing are conducted to identify system vulnerabilities.
5 Data Retention Period
20bdt retains your information only for as long as necessary. The following guidelines apply:
- Active Accounts: All information is retained while the account remains active.
- Closed Accounts: Financial information is kept for at least five years after account closure (legal obligation).
- Transaction Records: Retained for as long as required for judicial or regulatory purposes.
- Marketing Consent: Promotional communications will be stopped immediately upon withdrawal of your consent.
- Support Conversations: Retained for a limited period for service quality control.
6 Your Rights
As a user of the 20bdt platform, you have the following rights over your own information. Contact our support team to exercise these rights.
Right to Access
You can request to know what information we hold about you.
Right to Rectification
You can request correction of inaccurate or incomplete information.
Right to Erasure
In certain circumstances, you can request deletion of your information.
Right to Restrict Processing
You can object to the use of your information for specific purposes.
Right to Data Portability
You can request your information in a structured, readable format.
Right to Withdraw Consent
You can withdraw your consent for marketing communications at any time.
7 Protection of Minors' Information
20bdt is a gaming platform for adults only. This platform is intended solely for those aged 21 and above.
- We do not knowingly collect information from anyone under the age of 21.
- Age verification is in place during the registration process.
- If we become aware that a minor's information has been collected, it will be deleted immediately and the associated account will be closed.
- If parents believe their child's information is on this platform, please contact us immediately.
8 Cookies and Tracking Technologies
Cookies are used on the 20bdt website. Cookies are small text files stored in your browser that help improve the site's functionality.
Essential Cookies
These cookies are essential for maintaining login sessions and ensuring security. They cannot be disabled.
Analytical Cookies
Used to analyse user behaviour on the site and improve services. You can disable these.
Preference Cookies
Used to remember language preferences, theme settings, and similar choices.
Cookie Controls
You can manage or delete cookies at any time from your browser settings.
9 Payment Processing and Third Parties
Financial transactions on 20bdt require connecting with third-party payment providers (bKash, Nagad, Rocket). The following points are important to know in this regard:
- Payment providers have their own privacy policies, which apply to their platforms.
- Limited information (such as a phone number or account ID) may be shared with payment providers for transaction verification.
- We never store and do not ask for your mobile banking PIN or password.
- Payment information submitted on the 20bdt website is always transmitted through encrypted channels.
10 Changes to the Privacy Policy
20bdt may update this privacy policy from time to time. When changes are made:
- The "Last Updated" date at the top of the page will change.
- For significant changes, a notification will be sent to your registered email.
- Continuing to use the site after a new policy is published will be considered acceptance of the updated policy.
- We will attempt to give you at least 7 days' notice before any significant changes.
11 Responsible Gaming and Data Use
20bdt analyses your gaming behaviour data to ensure responsible gaming. The purpose of this analysis is to:
- Identify excessive betting or problematic gaming patterns.
- Advise users to voluntarily set limits where needed.
- Action self-exclusion requests and retain those records.
- Share relevant information with our support team for responsible gaming assistance.
To learn more about responsible gaming, visit our Responsible Gaming page.
12 Contact on Privacy Matters
For any questions, requests, or complaints regarding your data protection, please contact us through the channels below. Our support team is available seven days a week, twenty-four hours a day.
Privacy and Data Protection Team
We are committed to responding effectively to user requests. Complex requests may require additional time.